作 者：Morton Deutsch，Peter T. Coleman，Eric C. Marcus 著出 版：John Wiley & Sons 2006-12
书 号：9780787980580
原 价：￥677.00元
冲突解决手册THE HANDBOOK OF CONFLICT RESOLUTION, SECOND EDITION
作 者：Morton Deutsch，Peter T. Coleman，Eric C. Marcus 著
出 版 社：John Wiley & Sons 2006-12
I S B N：9780787980580
内容简介
The Handbook of Conflict Resolution, Second Edition is written for both the seasoned professional and the student who wants to deepen their understanding of the processes involved in conflicts and their knowledge of how to manage them constructively. It provides the theoretical underpinnings that throw light on the fundamental social psychological processes involved in understanding and managing conflicts at all levels—interpersonal, intergroup, organizational, and international. The Handbook covers a broad range of topics including information on cooperation and competition, justice, trust development and repair, resolving intractable conflict, and working with culture and conflict. Comprehensive in scope, this new edition includes chapters that deal with language, emotion, gender, and personal implicit theories as they relate to conflict.
目录
Preface
Introduction (Morton Deutsch)
PART ONE: INTERPERSONAL AND INTERGROUP PROCESSES
1 Cooperation and Competition (Morton Deutsch)
2 Justice and Conflict (Morton Deutsch)
3 Constructive Controversy: The Value of Intellectual Opposition (David W Johnson, Roger T Johnson, Dean Tjosvold)
4 Trust, Trust Development, and Trust Repair (Roy J Lewicki)
5 Power and Conflict (Peter T Coleman)
6 Communication and Conflict (Robert M Krauss, Ezequiel Morsella)
7 Language, Peace, and Conflict Resolution (Francisco Gomes de Matos)
8 Intergroup Conflict (Ronald J Fisher)
9 The PSDM Model: Integrating Problem Solving and Decision Making in Conflict Resolution (Eben A Weitzman, Patricia Flynn Weitzman)
10 Gender Conflict and the Family (Janice M Steil, Liora Hoffman)
PART TWO: INTRAPSYCHIC PROCESSES
